IMPORTANT MESSAGE FOR PATIENTS

Should you have received a letter from the surgery today that states our records show that you have failed to attend at least two appointments in the last 6 months, please ignore this letter.

This has been processed by an external body on our behalf in error.

I am investigating as to how exactly this has happened to ensure that this does not happen again.

Please accept my sincere apologies for any concern and stress that this has generated.

Yours

Pauline Drummond

Practice Manager