Noticeboard

A message from Dr Claire Laband

I have now retired after a year of sick leave having been diagnosed with pancreatic cancer in December 2020.

I joined Cheddar Medical Centre in July 2001 and the twenty years since then have been the happiest of my professional life. The whole practice shares the ethos of continuity of care and accessibility which is good for patients and what makes the job so satisfying.

CORONAVIRUS - If you are visiting the practice please wear a face covering. Up to date information is available here.  

Flu Vaccinations We are now able to offer flu vaccination appointments. Click here to find out whether you are eligible for a free vaccine or call the practice to book your appointment. Flu Vaccinations are now back in stock! If you are eligible for a vaccine and haven't yet had one please give us a ring to boom your appointment.

Type 1 Opt Out: The way NHS Digital handles some patient data is changing on the 1st of July. You can find more information here. If you want to "opt out" of NHS Digital using your data in this way you must complete this form and return it to us before 23rd June 2021. 

CQC Inspection 2019We are delighted to announce that we were inspected by the Care Quality Commission in October and have been graded as "Good" full details of the inspection report can be found here.

nurseRights & Responsibilities

You have a right to expect a high standard of medical care from our practice and we will try at all times to provide the very best care possible within the resources available.

In order to assist you in this we require that you take full responsibility for ensuring that you do not abuse the service. For example, it is your responsibility to ensure that you keep medical appointments and follow the advice given.

You must accept that we require 72 hrs notice to process a prescription request and that a 'normal routine appointment' is likely to be offered within a week of your request. 

You must also accept that our 'emergency' appointments relate to medical urgency, not personal urgency. Please remember this when making appointments with our reception team.

Finally, you must understand that our reception team will ask for explicit information when dealing with a request for a visit or telephone conversation with our GPs. They are part of our team here and are subject to confidentiality agreements. Our GPs demand this information to enable us to safely manage patient risks therefore do not be surprised when this happens.

Very occasionally a practice/patient relationship breaks down completely. In this situation the patient may choose to register with a different practice. We accept this and will process this request as quickly as possible.

Zero Tolerance

The practice has the right to remove any patient from their list. This would generally only follow a warning that had failed to remedy the situation and we would normally give the patient a specific reason for the removal.

Patients who are aggressive, verbally abusive, violent or threaten violence towards GPs or their staff will be reported to the police and will no longer be able to use the services at this practice.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website